NHTSA Complaint #10503413 — 2009 SATURN OUTLOOK

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THERE WAS A SQUEAKING NOISE COMING FROM THE STEERING WHEEL WHILE TURNING. THE FAILURE RECURRED INTERMITTENTLY AND WHEN THE CONTACT WAS DRIVING AT DIFFERENT SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. LATER, THE VEHICLE WAS TAKEN TO THE DEALER FOR UNRELATED REPAIRS WHEN THE TECHNICIAN ADVISED THAT THERE WAS A STEERING FAILURE AND THE STEERING SYSTEM WOULD HAVE TO BE REPAIRED. THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE NECESSARY TO CORRECT THE FAILURE. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AND ADVISED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.