NHTSA Complaint #10503061 — 2008 FORD ESCAPE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10503061
Vehicle	2008 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	March 14, 2013
Date Filed	March 14, 2013
Mileage	61,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THIS IS AN UPDATE TO PREVIOUS INCIDENT. $10486901 HAVING SPENT THE PREVIOUS ($900) TO FIND THE PROBLEM, CUSTOMER TOOK THE VEHICLE TO A FORD DEALERSHIP REPAIR SHOP. THEY AGREED WITH THE OTHER MECHANICS THAT THE INSTRUMENT CLUSTER WAS DEFECTIVE, BUT SAID THAT THEY COULD NOT GIVE ANYTHING IN WRITING TILL I PAID THEIR DIAGNOSTIC FEE ($135) AND SAW FOR THEMSELVES. I AGREED. NOW I HAVE SPENT ANOTHER ($1120) TO REPLACE THE INSTRUMENT CLUSTER. I ALSO HAVE IN WRITING FROM THE FORD DEALERSHIP THAT THE SPEED CANNOT BE VIEWED WHILE DRIVING (IT READS 0 MPH) AND IS A SAFETY ISSUE. CONTACT ME FOR THE NEXT STEP. *TR

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