NHTSA Complaint #10502776 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10502776
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	March 9, 2013
Date Filed	March 14, 2013
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TOOK CAR TO TIRE SHOP FOR WHEEL ALIGNMENT. SHOP CALLED TO US THAT RIGHT REAR SPRING BROKE AT TOP OF COIL NEAR THE RUBBER DAMPER. NO ACCIDENT HAS EVER OCCURRED WITH THIS VEHICLE. TOLD BY SHOP BOTH REAR SPRINGS MUST BE REPLACED FOR SAFETY PURPOSES. SHOP AND LOCAL NAPA STORE CONFIRMED THAT THIS PROBLEM IS RAMPANT ON OLDER FORD TAURUS MODELS. FOUND ONLINE THAT 99-01 FORD TAURUS HAS ALREADY BEEN RECALLED FOR THIS ISSUE, BUT NOT 2002 MODEL. SPOKE WITH FORD TODAY AND PUT THEM ON NOTICE ABOUT THIS PROBLEM. *TR

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