NHTSA Complaint #10502567 — 2003 FORD EXPLORER

ALTHOUGH THIS DEFECT DID NOT CAUSE AN ACCIDENT OR INJURY, THE POTENTIAL WAS THERE FOR SERIOUS DAMAGE TO THIS OR FOLLOWING VEHICLES. SPECIFICALLY, THE DEFECT WAS THE REAR STRUT/SPRING ASSEMBLIES I.E. BROKEN AND SHIFTED COIL SPRING. AS THIS PART SITS CLOSE TO THE FUEL TANK, THE PIECE OF SPRING THAT BROKE OFF COULD HAVE EASILY PUNCTURED THE FUEL TANK RESULTING IN POSSIBLE FIRE. IT COULD ALSO HAVE WEDGED AGAINST A BRAKE LINE, THUS CAUSING A BRAKE FAILURE AND/OR SUSPENSION FAILURE/MISALIGNMENT CAUSING LOSS OF CONTROL AND AN ACCIDENT. IN ADDITION, IF THE PIECE OF SPRING, WEIGHING ABOUT THREE (3) POUNDS HAD FALLEN OUT, IT COULD HAVE CAUSED SEVERE DAMAGE TO A FOLLOWING VEHICLE OR IT'S OPERATOR HAD IT BOUNCED UP AND PENETRATED A WINDSHIELD. THE REASON FOR THE LAPSE IN TIME IN MY REPORTING THIS CONDITION IS BECAUSE I THOUGHT PERHAPS IT WAS JUST A ONE TIME ISOLATED FAILURE TO MY VEHICLE. HOWEVER, IN TALKING TO OTHER FORD EXPLORER OWNERS, AS WELL AS SEVERAL AUTO REPAIR SHOPS, I HAVE LEARNED THAT THIS HAS BEEN A COMMON FAILURE ON SIMILAR VEHICLES. IF THIS WAS A SIMPLE REPAIR TO A COMPONENT THAT HAD LITTLE OR NO AFFECT ON THE VEHICLES PERFORMANCE OR DID NOT PRESENT A SAFETY CONDITION, I WOULD HAVE PROBABLY JUST WRITTEN IT OFF TO NORMAL MAINTENANCE AND REPAIR. HOWEVER, WITH MY KNOWLEDGE OF AUTOMOBILES, AND A CONDITION THAT COULD POTENTIALLY CAUSE DAMAGE AS WELL AS PERSONAL INJURY, AS WELL AS BEING A QUITE EXPENSIVE REPAIR, I FELT COMPELLED TO REPORT IT TO THE PROPER PEOPLE WHO PERHAPS HAVE A LARGER DATA BASE THAN I DO, AND TAKE ACTION AGAINST FORD MOTOR COMPANY TO MANDATE A RECALL OR REIMBURSEMENT TO THOSE FORD EXPLORER OWNERS WHO HAVE EXPERIENCED THE SAME FAILURE AS I HAVE. *TR