NHTSA Complaint #10502374 — 2009 HYUNDAI GENESIS

ON SEVERAL OCCASIONS SINCE 2/16/13 I HAVE BEEN HAVING INTERMITTENT PROBLEMS OF BRAKE PEDAL GRADUALLY GOING DOWN TO THE FLOOR AT A STOP LIGHT OR WHILE WAITING AT A STOP LIGHT THE BRAKES WOULD GRADUALLY LOSE PRESSURE AND THE CAR WOULD START CREEPING FORWARD. THIS HAS BEEN OCCURRING WHETHER I AM DRIVING 30 MPH ON RESIDENTIAL STREETS OR 70 MPH ON HIGHWAY (WHICH I STOPPED DOING!). MY HUSBAND ALSO DRIVES THE CAR AND EXPERIENCED THE SAME ISSUES. AFTER PUMPING THE BRAKES, I WAS FINALLY ABLE TO STOP. DRIVING IN INCLEMENT WEATHER HAS BEEN ALMOST HAZARDOUS. CAR TAKEN BACK TO DEALER (MARCH 7, 2013), HAD PART REPLACED, PICKED UP CAR ON MARCH 8, 2013 AND HAD TO TAKE THE CAR BACK THE VERY NEXT MORNING, MARCH 9, 2013, AND THE PROBLEM WAS WORSE THAN WHEN IT WAS TAKEN IN THE FIRST TIME. WHEN THIS STARTED HAPPENING, I WAS VERY AFRAID OF HAVING AN ACCIDENT, ESPECIALLY WHEN I NEVER COULD TELL IF MY BRAKES WOULD HOLD WITH JUST A SIMPLE STOP LIGHT. I HAVE SPOKEN WITH OTHER GENESIS 2009 OWNERS AND FOUND OUT THAT THIS PROBLEMS AS BEEN OCCURRING SINCE JULY 2012 AND HYUNDAI HAS BEEN MADE AWARE OF THIS PROBLEM AND CERTAIN DEALERS ARE NOT HANDLING THE REPAIRS IN A CUSTOMER FRIENDLY WAY, ESPECIALLY SINCE IS DEFINITELY A SAFETY ISSUE. *TR