NHTSA Complaint #11577460 — 2009 HYUNDAI GENESIS

While driving the vehicle with approximately 113,200 miles on it, as the original owner, the car engine started to operate erratically. then the check engine light came on and then the check oil light came on and, after a short period of driving, the car stalled out and would not start up. This stalling out happened in a left turn lane of a very busy road. Two men in a vehicle that stopped behind me got out and pushed me off of the roadway about a block away from a dealer. The car was manually pushed into the dealership. The mechanic checked and the oil was full. The car is available, in my garage, for inspection upon request. The number 1 cylinder valve spring was broken and the engine jumped the timing on both sides with $2792.53 to $7,086.78 for parts plus labor to repair. At 86,283 miles, while driving in my village the number 3 intake valve spring broke and was repaired. At 51,574 miles, while driving on the interstate, the number 7 exhaust valve spring broke and was repaired. All three times the vehicle operated erratically. The car was in traffic each time this occurred and my safety and the safety of others were put at risk. I have all the receipts from all three breakdowns including the diagnosis. The engine is apart now and I have the parts list and labor costs from the dealership for the work that needs to be done. Initially I was told by the dealer that I needed to have all 32 valve springs and rocker arm assemblies replaced according to a Technical Service Bulletin. When I protested that they did not do that during the previous repairs the dealer said they would only replace the one that was damaged. That is why there are two parts estimates. I have them both. The check engine light came on just after the engine started to operate erratically and the check oil light came on shortly thereafter. I contacted the manufacturer and they said they could do nothing.