NHTSA Complaint #10502350 — 2003 FORD EXPLORER

MY 2003 FORD EXPLORER WHILE GOING DOWN THE ROAD, I STARTED TO NOTICE THAT IT WAS A HARD SHIFT FROM 1ST TO SECOND GEAR, THE RPM WOULD GO TO ALMOST 4000RPM, THEN ALMOST SLAM INTO GEAR. MY O/D LIGHT STARTED FLASHING, AND MY CHECK ENGINE LIGHT CAME ON, WHEN I GOT HOME I RESEARCHED IT ON THE INTERNET AND FOUND THERE ARE NUMEROUS PROBLEMS WITH THE FORD TRANSMISSIONS, AFTER CONTACTING FORD THEY BASICALLY TOLD ME I WAS OUT OF LUCK THEY WOULDN'T HELP,,,, I HAVE BEEN A LOYAL FORD CUSTOMER FOR YEARS AND SO HAS THE REST OF MY FAMILY AND MY BUSINESS USES FORD VEHICLES. SOMEONE NEEDS TO RESEARCH THIS, FORD IS GETTING AWAY WITH A BIG INJUSTICE BY MAKING A SUBSTANDARD TRANSMISSION THAT IS COSTING THEIR CUSTOMS THOUSANDS OF DOLLARS. BUT ALL FORD WILL SAY IS IF THE NHTSA DECIDES TO INVESTIGATE AND SEES ITS A PROBLEM THEN THEY WILL ACT ON IT. *TR