NHTSA Complaint #10502103 — 2007 LEXUS ES350

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10502103
Vehicle	2007 LEXUS ES350
Component	STRUCTURE:BODY
Date of Incident	August 1, 2012
Date Filed	March 8, 2013
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2007 LEXUS 350ES. THE CONTACT STATED THAT THE DASHBOARD STARTED TO MELT AND WHEN THE SUN BEAMED DOWN, IT WOULD CAUSE A GLARE, OBSCURING THE CONTACTS VISIBILITY OF THE ROADWAY. THE VEHICLE WAS INSPECTED BY A DEALER WHERE THEY ADVISED THAT SHE THE DASHBOARD WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD COVER A PERCENTAGE OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE CURRENT MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE. *TR

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