NHTSA Complaint #10502080 — 2006 FORD ESCAPE

ON FEB 14TH, 2013, ON MY WAY TO WORK, MY CAR RADIO WENT COMPLETE DEAD...THEN AS I WAS APPROACHING AN INTERSECTION, MY CAR 'SURGED' LIKE IT WAS GOING "ON & OFF". I PRAYED TO GET TO GET OUT OF HARMS WAY ENOUGH TO PULL MY CAR OVER, AS SOON AS I DID, ALL THE LIGHTS STARTED FLASHING AND THERE WAS A CONSTANT 'CLICKING SOUND'. I CALLED A TOWN TRUCK AND HAD MY CAR TOWED TO MY CAR REPAIR PLACE. TURNS OUT I NEEDED AN NEW ALTERNATOR. AFTER SPENDING $550 + TO HAVE IT FIXED, THE FOLLOWING WEEK, ON TUESDAY, FEB 19TH, MY CAR DIED. AGAIN, HAVING IT TOWED TO MY CAR REPAIR AGAIN, IT TURNS OUT THAT THE ELECTRICAL SYSTEM NEEDED REPLACING. I ONLY HAVE 67K ON MY CAR AND AFTER SPENDING ANOTHER $600 TO FIX, I AM NOT A HAPPY CONSUMER! FORD SHOULD REIMBURSE ME FOR THESE COSTS. NOW, MY CAR IS FIXED AND AS MUCH AS I LOVED IT, I AM NOT CONFIDENT DRIVING IT ANYMORE. UNLESS FORD REIMBURSES ME, I WILL NEVER BUY ANOTHER ESCAPE AGAIN, NOR WILL I TELL EVERYONE ABOUT HOW WONDERFUL OF A VEHICLE THEY ARE BECAUSE THEY AREN'T AND WHEN YOU SPEND THAT MUCH MONEY ON A CAR...WELL, WHEN SOMETHING COSTLY HAPPENS LIKE THAT, THE VEHICLE SHOULD BE REPLACED BY FORD WITH NO COST TO THE CONSUMER. AN EXTRA $1200 OUT OF MY POCKET MEANS MY FAMILY HAS TO GO WITHOUT FOOD. *TR