NHTSA Complaint #11662328 — 2006 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11662328
Vehicle 2006 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I was driving on the highway, when the car steering started to pull to the left, and an alarm chime was heard from the dash, and a wrench light on the dash came on, as well as a service steering system soon message appeared on the message display. This happened multiple times. I contacted the local Midland Ford Dealer about this issue, as they had replaced the Electronic Rack & Pinion Assembly previously. The same dealer diagnosed the problem as a corroded electrical connection in the harness connector, to the Electronic Rack & Pinion Assembly. I was hoping that they would have covered this issue under a warranty, seeing as they replaced the Rack & Pinion, and that did not fix the original problem. I was charged $624.00 to have the problem diagnosed and the Electronic Rack & Pinion electrical harness connector replaced. The problem has not reoccurred since this repair was done. I am wondering if other 2006 or after Ford Escape vehicles have experienced this same dangerous condition?.

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