NHTSA Complaint #10501912 — 2011 FORD FLEX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10501912
Vehicle	2011 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	July 2, 2012
Date Filed	March 7, 2013
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WAS DRIVING DOWN THE FREEWAY-NO RAIN OR INCLEMENT WEATHER. AT 70MPH HAD TOTAL LOSS OF POWER (NO LIGHTS, NO POWER STEERING, NOTHING) WITH NO PREVIOUS WARNING. ABLE TO GET TO SIDE OF ROAD WITHOUT INCIDENT. CAR RESTARTED AND HAD NO FURTHER PROBLEMS. I IMMEDIATELY CALLED MY FORD DEALER AND HAD THE CAR SERVICED AFTER WE RETURNED HOME FROM VACATION. I ALSO HAD THIS HAPPEN DURING MY FIRST WEEK OF OWNERSHIP OF THE CAR ABOUT OCT, 20 WHEN I LOST TOTAL POWER AGAIN, BUT AT A MUCH LOWER SPEED (30MPH) I ALSO CALLED FORD AND HAD MY CAR SERVICED AFTER THIS. *TR

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