NHTSA Complaint #10501829 — 2009 MAZDA MAZDA5

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10501829
Vehicle	2009 MAZDA MAZDA5
Component	SUSPENSION
Date of Incident	March 7, 2012
Date Filed	March 6, 2013
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

LOUD CLUNKING NOISE IN LEFT/FRONT OVER UNEVEN SURFACE. WORSE DURING COLD WEATHER. CHECKED BY INDEPENDENT DEALER THEN BY MAZDA DEALERSHIP. TOLD SWAY BAR BUSHINGS WERE THE PROBLEM. CAR WAS UNDER WARRANTY AT TIME OF INITIAL COMPLAINT, BUT TECHNICIAN WAS UNABLE TO HEAR IT. [BUSHING WARM BY THE TIME I GOT TO DEALER]. CLAIM MADE TO MAZDA TO REPAIR UNDER WARRANTY BUT WAS DECLINED. INTERNET SEARCH SHOWS THIS TO BE A KNOWN PROBLEM ON THIS MODEL. *TR

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Other SUSPENSION Complaints

#10585405 — April 29, 2014 — KEPT HEARING A RATTLING NOISE COMING FROM REAR DRIVER'S SIDE, TOOK THE CAR IN TWO TIMES B/C OF THIS. TURNED OUT TO B...

#10487395 — December 5, 2012 — I PURCHASED A USED 2009 MAZDA5 KNOWING THAT IT NEEDED TIRES. AFTER BUYING NEW TIRES I HAD THE CAR ALIGNED. I WAS TO...

#10477180 — September 26, 2012 — LEFT REAR SHOCK FAILED AT 21222 MILES ON MARCH 23, 2012, COVERED BY WARRANTY. RIGHT REAR SHOCKED FAILED AT 28073 MIL...

#10455794 — April 19, 2012 — REAR SHOCKS FAIL AT 40K MILES. HAVE THE SHOCKS REPLACED AT THE DEALER, MAKING THE SAME NOISE AT 50K MILES. I THINK ...

#10448444 — February 18, 2012 — AUTO HAS HAD TO HAVE COMPLETE SET OF TIRES BECAUSE OF PREMATURE WEARING ON OUTER EDGE OF TIRES AFTER ONLY 32,000 MIL...

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