NHTSA Complaint #10501464 — 2012 HYUNDAI VELOSTER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10501464
Vehicle 2012 HYUNDAI VELOSTER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 250 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

PURCHASED CAR ON 5/5/2012 WITH 6 MILES ON IT. WITHIN LESS THAN A WEEK AND 200 MILES THE TRANSMISSION BEGAN CLICKING. TOOK IT INTO HYUNDAI AND THEY STATED IT NEEDED A NEW TRANSMISSION. AFTER 2 1/2 WEEKS THE TRANSMISSION WAS REPLACED AS HYUNDAI REFUSED TO GIVE ME A DIFFERENT CAR. SINCE THEN THE CAR CANNOT ACCELERATE, SOUNDS "CLUNKY" AND WHEN GOING AT LOW SPEEDS SOUNDS LIKE THE GEAR ISN'T ENGAGING AND SOUNDS/FEELS LIKE IT WOULD IF YOU RELEASED A CLUTCH TOO EARLY. CAR LOSES POWER AND SOUNDS LIKE IT'S ABOUT TO DIE. A HISSING AND RATTLING SOUND UNDER THE HOOD HAPPENS AS WELL. AFTER TAKING IT IN TO DEALER, DEALER STATES THEY COULD NOT FIND THE SOUNDS OR NOISES OR LOSS OF POWER I WAS HAVING. RPMS REV REALLY HIGH BEFORE ENGAGING IN FIRST GEAR. DEALER STILL WON'T DO ANYTHING SINCE THEY CAN'T DIAGNOSE IT. I HAVE ALMOST BEEN IN MULTIPLE ACCIDENTS FOR FAILURE OF POWER AND CAR NOT ACCELERATING. TAKES ABOUT 3-5 SECONDS BEFORE IT GOES. BRAKES GRAB TOO EASILY AS WELL. LOSS OF GAS MILEAGE (AROUND 6-7 MPG) WAS REPORTED TO DEALER BUT DEALER TOLD ME IT WAS DUE TO "WINTER GAS." I CAN UNDERSTAND 2-3 MPG DIFFERENCE BUT 6-7 IS TOO MUCH. CAR HAS ALSO BEEN IN THE SHOP FOR A WEEK FOR THE CAR ALARM GOING OFF CONSTANTLY FOR NO REASON. A PIECE OF THE WINDSHIELD PLASTIC ALSO FELL OFF FOR NO REASON WHEN CAR WAS 3 WEEKS OLD. DEALER DUCT TAPED THAT PART DOWN UNTIL A NEW PART COULD BE ORDERED. *TR

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