NHTSA Complaint #10501247 — 2002 KIA OPTIMA

CAR WAS MAKING STRANGE NOISE. TOOK TO MECHANIC TO HAVE CHECK. IT WAS DISCOVERED THAT THE SUBFRAME IS COMPLETELY RUSTED THROUGH ON PASSENGER SIDE AT FRAME MOUNTS AND ALMOST RUSTED THROUGH ON DRIVERS SIDE. MECHANIC DETERMINED THAT DUE TO THE SEVERITY OF PROBLEM VEHICLE IS UNSAFE TO DRIVE AND WILL NOT ALLOW BACK ON ROAD UNTIL NECESSARY REPAIRS ARE MADE. I CONTACTED KIA AND WAS TOLD THAT THIS PARTICULAR YEAR VEHICLE WAS IN A RECALL DUE TO THIS PROBLEM. HOWEVER, THIS PARTICULAR VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS ORIGINALLY PURCHASED IN THE STATE OF WEST VA, AS STATED IN THE RECALL. VEHICLE IS STILL PARKED AT MECHANICS GARAGE AND I WOULD GREATLY APPRECIATE COMMUNICATION REGARDING THIS MATTER. I WAS TOLD BY KIA REPRESENTATIVE THAT I WOULD NEED TO CONTACT YOUR ORGANIZATION. *TR