NHTSA Complaint #10501202 — 2012 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10501202
Vehicle 2012 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage 165 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND WAS TAKEN TO THE DEALER NUMEROUS TIMES. THE DEALER PERFORMED SEVERAL DIAGNOSTICS, WHICH LOCATED FAILURE CODES WITH THE GROUND WIRE, BATTERY, LIFT GATE POWER ASSEMBLY, AND THE COMPUTER SOFTWARE. THE DEALER REPLACED THE AFFECTED PARTS AND UPDATED THE COMPUTER SOFTWARE BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165 AND THE APPROXIMATE CURRENT MILEAGE WAS 27,000.

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