NHTSA Complaint #10500839 — 2003 FORD FOCUS STRUCTURE:BODY

Complaint Details

ODI Number	10500839
Vehicle	2003 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	October 12, 2011
Date Filed	February 28, 2013
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE DRIVER SIDE EXTERIOR DOOR HANDLE IS NOT WORKING. THIS HAS HAPPENED BEFORE AND LASTED A FEW DAYS THEN SOMEHOW STARTED WORKING AGAIN BUT NOW IT IS BACK. WHEN I TRY TO PULL IT OPEN IT IS AS IF THERE IS NOTHING ATTACHED TO THE OTHER SIDE. I PULL IT OUT AND IT STAYS OUT AND LOOSE. WE HAVE HAD A RECALL ON THIS SAME VEHICLE FOR THE REAR DOORS HAVING THIS SAME EXACT ISSUE EXCEPT WE HAVE NEVER HAD A PROBLEM WITH THE REAR DOORS, ONLY THE FRONT. MY DEALER SAYS THEY CAN FIX THE REAR DOORS FOR FREE BUT I WILL BE CHARGED FOR THE FRONT. I FIND THIS FUNNY BECAUSE FORD IS WILLING TO WORK ON MY DOORS THAT WORK FINE FOR FREE BUT WON'T DO ANYTHING FOR THE BROKEN AND HAZARDOUS DOORS. CAN WE PLEASE UPDATE THIS RECALL TO AFFECT ALL THE DOORS ON THE 2003 FORD FOCUS BEFORE WE HAVE DRIVERS ROLLING OUT OF THEIR CARS? *TR

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