NHTSA Complaint #10500696 — 2011 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10500696 |
| Vehicle | 2011 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
I PURCHASED A 2011 FORD FUSION SE ON FEBRUARY 22, 2013. I DROVE AN HOUR AND 15 MINUTES TO THE DEALERSHIP TO GET THIS VEHICLE. ON MY DRIVE HOME, I WAS SORT OF SKEPTICAL ABOUT THE CAR BECAUSE ON THE RIDE BACK, UP AND DOWN THE HILLS, I COULD FEEL A SLIGHT UNEASINESS OF THE CAR BUT THOUGHT THAT WAS JUST THE HOW IT WAS. THE NEXT THREE DAYS IT DROVE FINE AROUND TOWN. ON THE FOURTH DAY, ON MY WAY PULLING INTO WORK, I BRAKED AT THE STOP SIGN TO LET TRAFFIC GO AND AS I LET OFF THE BRAKE THE CAR DID NOT GO ANYWHERE. I SAT THERE ABOUT 3 OR 4 MINUTES BEFORE I COULD GET IT TO GO. ONCE I GOT HOME, I LEFT OUT TO GO TO A STORE AND PARKED TO GO INSIDE. I CAME OUT AND THE CAR WOULD NOT REVERSE. IT TOOK ME ABOUT 15 MINUTES OF CONSTANTLY CRANKING IT, SHIFTING GEARS AND PRESSING THE GAS BEFORE I COULD GET IT TO MOVE AGAIN. I LOVE THE CAR AND ITS FEATURES BUT I HATE THAT THIS IS HAPPENING. WHAT CAN BE DONE TO KEEP THE CAR AND AVOID THE PROBLEMS WITH IT? *TR
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