NHTSA Complaint #10500064 — 2010 FORD TAURUS

SOON AFTER I GOT MY NEW 2010 FORD TAURUS IN MARCH OF 2010, IT CAME TO A COMPLETE STOP AS I WAS DRIVING WITH MY SISTER (MILEAGE UNDER 1,000 MILES). I CALLED THE FORD DEALERSHIP AND THEY SAID TO TRY IT AGAIN - THE CAR RAN WELL, SO I FORGOT ABOUT THE INCIDENT. IN APRIL 2012, I AGAIN LOST POWER SUDDENLY AND COMPLETELY WHILE DRIVING. I PUT ON THE EMERGENCY LIGHTS, LEFT THE CAR IN THE MIDDLE OF MY ROAD WHERE IT HAD STOPPED, AND CALLED AAA TO TOW IT BACK TO THE DEALERSHIP. SERVICE REPLACED THE THROTTLE BODY, AND SAID THEY FOUND NOTHING THAT COULD CAUSE THE CAR TO STALL. TWICE AGAIN, THE CAR STOPPED AS I WAS DRIVING IT AND EACH TIME FORD SERVICE COULD FIND NOTHING WRONG. THE LAST INCIDENT LEFT ME SHAKEN AS I WAS STUCK ACROSS MY ROAD, EXPOSED TO TWO-WAY TRAFFIC. AFTER THE LAST INCIDENT FORD EXAMINED THE CAR FOR SEVERAL DAYS, DROVE IT HUNDREDS OF MILES AND SAID THEY COULD NOT DUPLICATE THE PROBLEM. THEY REFERRED ME TO FORD MOTOR. FORD WANTED A SECOND OPINION FROM ANOTHER DEALERSHIP. OF COURSE THE SECOND OPINION SAID ALL WAS FINE, AND THEY COULD NOT DUPLICATE THE INTERMITTENT PROBLEM. FORD MOTOR COMPANY DECLINED MY REQUEST FOR A REPLACEMENT CAR AND FOR A LOANER. I TOOK THE CAR BACK TO THE FORD AND LEFT IT THERE. FORD ABSOLUTELY KNOWS THE DANGERS OF THIS CAR, THEY ARE WELL DOCUMENTED IN MY COMPLAINT HISTORY AND IN VARIOUS COMPLAINT VENUES ON THE INTERNET AND THEY ARE STONE WALLING VERY EFFECTIVELY. THE FACT IS THAT FORD ITSELF HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS TALKING ABOUT ...IF THERE IS AN INTERMITTENT LACK OF POWER'. I WAS 'INTERMITTENTLY PUT IN DANGER FOUR TIMES. FORD TELLS ME THEY WILL AUCTION THE CAR, FULL WELL KNOWING OF THE RISKS. THIS CAR VIN IS DANGEROUS AND SHOULD BE NEVER BE ON THE ROAD AGAIN TO COMPROMISE PASSENGER AND DRIVER SAFETY. *TR