NHTSA Complaint #11365901 — 2010 FORD TAURUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11365901
Vehicle	2010 FORD TAURUS
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2016
Date Filed	October 23, 2020
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT SHE HAD THE ISSUE WITH THE DRIVER AND PASSANGER SIDE BLIND DOOR ACTUATOR DOOR MOTORS. THESE WERE HEATER MOTORS THAT WOULD BLOW AIR SO HOT THAT IT WOULD MELT THE CONSOLE AND POSSIBLY CAUSE A FIRE WHERE THE VENTS WERE LOCATED.THE CONTACT WENT TO AN INDEPENDENT MECHANIC WHO REPLACED A MOTOR. THE ISSUE HAPPENED AGAIN AND MOTOR WAS REPLACED AGAIN. A DEALER RON NORRIS FORD (3000 CHENEY HWY, TITUSVILLE, FL 32780 (321) 267-2112) ACKNOWLEDGED THE ISSUE AND QUOTED A REPAIR COST OF OVER $2,000. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND REFERRED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED AGAIN.THE FAILURE MILEAGE WAS 65,000.

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