NHTSA Complaint #10499970 — 2010 MERCURY MILAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10499970 |
| Vehicle | 2010 MERCURY MILAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 10,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ME |
Consumer Description
PURCHASED THIS CAR USED IN JULY 2012. IS A 2010 AND HAD LOW MILES ON IT. DEALER CLAIMED VEHICLE WAS A LEASE AND WAS TURNED IN. AFTER DRIVING THE CAR SEVERAL DAYS, IT STALLED AT STOP SIGN, NO ENGINE LIGHT APPEARED. AFTER RE-STARTING, IT DROVE FINE. SEVERAL WEEKS LATER, VEHICLE AGAIN STALLED AT STOP SIGN. NO ENGINE LIGHT. VEHICLE WAS BROUGHT TO DEALER WHERE THE THROTTLE BODY WAS REPLACED. SEVERAL DAYS LATER, VEHICLE AGAIN STALLED AT STOP LIGHT. THIS HAS BEEN GOING ON FOR OVER 9 MONTHS. IT MAY NOT STALL FOR SEVERAL WEEKS. DEALER KEPT THE CAR FOR ONE WEEK, WITH A MECHANIC DRIVING IT AS IT WAS HOOKED UP TO PORTABLE DIAGNOSTIC MACHINE. IT NEVER STALLED, NOR DID IT SHOW ANY ENGINE LIGHTS. DEALER CLAIMS THEY CANNOT FIX IT IF THEY DO NOT SEE ANY INDICATORS ON DIAGNOSTIC MACHINE. IT IS NO LONGER UNDER WARRANTY AND IF I WANT TO CONTINUE TO PURSUE THIS, I HAVE TO PAY FOR EACH TRIP. CERTAINLY, SOMEONE MUST HAVE AN IDEA OF WHAT IS CAUSING THIS AS THIS SEEMS TO BE A SAFETY ISSUE. I AM EXPECTING TO BE REAR-ENDED ANY TIME NOW. *TR
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