NHTSA Complaint #10499849 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10499849
Vehicle	2008 FORD ESCAPE
Component	STEERING
Date of Incident	February 22, 2013
Date Filed	February 24, 2013
Mileage	58,381 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

CAR INVOLVED IS A 2008 FORD ESCAPE XLT. WHILE ON A 250 MILE TRIP, I HAD EXITED I-20 AND WAS DRIVING APPROX 40MPH ON A 5 LANE HIGHWAY WHEN I HEARD A CLICK AND THE STEERING BECAME TOTALLY UNRESPONSIVE. IT TOOK MY ENTIRE BODY WEIGHT AGAINST THE STEERING WHEEL TO GUIDE THE CAR TO THE SIDE OF THE ROAD. AFTER TURNING THE CAR OFF AND RESTARTING, THE STEERING CAPABILITY RETURNED TO NORMAL. HAVE BEEN TOLD THE POWER STEERING MOTOR WILL HAVE TO BE REPLACED. CONSIDERING THE NUMBER OF COMPLAINTS AND SEVERE CRASHES, THERE SHOULD BE AT LEAST A "SOFT RECALL" ON THE STEERING SENSORS, COLUMN AND POWER STEERING MOTOR. *TR

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