NHTSA Complaint #10499534 — 2002 FORD WINDSTAR ENGINE

Complaint Details

ODI Number	10499534
Vehicle	2002 FORD WINDSTAR
Component	ENGINE
Date of Incident	December 3, 2012
Date Filed	February 21, 2013
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WARNING LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, WHERE NUMEROUS ATTEMPTS WERE MADE TO CORRECT THE FAILURE. THE DEALER ALSO RESET THE COMPUTER SYSTEM BUT THE REMEDY ONLY LASTED FOR APPROXIMATELY THREE MONTHS BEFORE RECURRING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE VEHICLE AND THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 69,000.

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