NHTSA Complaint #10499441 — 2003 MAZDA TRIBUTE

TL* THE CONTACT OWNS A 2003 MAZDA TRIBUTE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED IN NOVEMBER 2012 UNDER NHTSA CAMPAIGN ID NUMBER: 12V357000 (SPEED CONTROL) HOWEVER, PRIOR TO THE REPAIR, THE CONTACT HAD NO ISSUES WITH SUDDEN ACCELERATION. THE CONTACT WAS TRAVELING AT AN UNKNOWN SPEED WITH THE CRUISE CONTROL ACTIVATED. THE BRAKES WERE DEPRESSED AND THE CRUISE CONTROL ACTIVATION LIGHT WAS TURNED OFF HOWEVER, THE VEHICLE DID NOT DECELERATE. THE CONTACT MENTIONED THAT WITH THE BRAKES STILL DEPRESSED, HE WAS ABLE TO MOVE INTO THE EMERGENCY LANE AND STOP THE VEHICLE. THE ENGINE RPMS CONTINUED TO EXCESSIVELY FLUCTUATE AS IF THE CONTACT WAS STILL DRIVING AND AT RAPID SPEEDS. THE CONTACT POWERED THE VEHICLE ON AND OFF SEVERAL TIMES BEFORE IT WOULD PERFORM NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE DEALER COULD NOT DUPLICATE THE FAILURE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT CONFIRMED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT BELIEVED THAT EITHER THE RECALL REPAIR WAS INEFFECTIVE OR WAS PERFORMED IMPROPERLY. THE FAILURE MILEAGE WAS 94,500 AND THE CURRENT MILEAGE WAS 96,400.