NHTSA Complaint #10499213 — 2008 FORD ESCAPE

WHILE BACKING UP AT A GAS STATION, I TURNED THE STEERING WHEEL TO THE RIGHT AND IT JERKED THE WHEEL BACK STRAIGHT. POWER STEERING QUIT WORKING, I DID MANAGE TO GET THE VEHICLE BACKED UP AND WENT INTO NEXT PARKING LOT. WASN'T SURE WHAT TO DO, SO I TURNED THE TRUCK OFF, THEN STARTED IT BACK UP AND MY POWER STEERING WAS BACK. NOW AFTER READING ALL THE COMPLAINTS IT HAS ME SCARED TO DRIVE MY TRUCK. THIS PROBLEM HASN'T HAPPEN SINCE 02-14-13 BUT I NEVER KNOW WHEN THE POWER STEERING WILL GO OUT. THIS IS A MAJOR SAFETY ISSUE AND IT'S SAD THAT FORD AND THE RECALL DEPARTMENT HASN'T TAKEN THE RIGHT ACTION ON THIS PROBLEM. HOW MANY DEATHS MUST HAPPEN BEFORE YOU TO DECIDE TO RECALL THIS PROBLEM. IT'S NOT A CHEAP FIX FOR THE OWNER OF THESE TRUCKS. AND FORD HAS BEEN NOTIFIED PLENTY OF TIMES ABOUT THE STEERING ISSUE AND HAVE DECIDED TO IGNORE THIS MAJOR SAFETY ISSUE. *TR