NHTSA Complaint #10498371 — 2000 TOYOTA TUNDRA

ON FEBRUARY 13, 2013 I TOOK MY TRUCK INTO SPRINGFIELD TOYOTA IN SPRINGFIELD VIRGINIA FOR SOME REPAIR WORK,BRAKES AND TO HAVE THE COIL PACK REPLACED. I ALSO ASKED THEM TO COMPLETE THE STATE OF VIRGINIA SAFETY INSPECTION, DURING THE SAFETY INSPECTION THE DEALER MECHANICS FOUND A HOLE IN THE FRAME UNDERNEATH THE PASSENGER DOOR AND TOLD ME THAT MY TRUCK COULD NOT PASS THE SAFETY INSPECTION BECAUSE OF THAT,AFTER PAYING THE DEALER OVER $2000 DOLLARS FOR THE REPAIRS THAT THEY COMPLETED, I TOOK MY TRUCK TO THE BODYSHOP THAT THEY RECOMMENDED...THIS BODYSHOP TOLD ME THAT IT WOULD COST ME AT LEAST $1500 DOLLARS TO HAVE THEM CUT THE HOLE OUT AND WELD A PIECE OF METAL INTO THE FRAME...AFTER LEAVING THE BODYSHOP I CALLED TOYOTA CORPORATE HEADQUARTERS AND WAS INFORMED THAT THERE HAD BEEN A RECALL FOR RUSTY FRAMES AND THE CROSSMEMBER FOR THE SPARE TIRE CARRIER AND THE FUEL TANK STRAPS BUT THAT RECALL HAD EXPIRED ON DECEMBER 31 2012...LATER TOYOTA CORPORATE CALLED ME BACK AND SAID THAT THEY WOULD FIX THE SPARE TIRE CARRIER,CROSSMEMBER AND FUEL TANK STRAPS ON 29 MARCH 2013 AT BILL PAGE TOYOTA IN FALLS CHURCH VIRGINIA AND TO GET BACK WITH THEM ON THE FRAME REPAIRS. MY TRUCK HAS BEEN SERVICED AT SPRINGFIELD TOYOTA ON A REGULAR BASIS AND I WAS NEVER INFORMED OF ANY RECALLS OR TSB'S ON MY TRUCK. I BOUGHT THIS TRUCK IN ILLINIOS AND IT WAS MENTIONED IN THE RECALL FOR RUSTY FRAMES, I FEEL THAT THIS CONDITION CREATES A SAFETY HAZARD NOT ONLY FOR ME BUT FOR ALL MOTORIST ON THE ROAD WITH ME...TOYOTA NEEDS TO ISSUES A RECALL AND DEAL WITH THIS PROBLEM IN GOOD FAITH. I NEVER RECEIVED A RECALL NOTICE FOR A RUSTY FRAME...I WONDER HOW MANY OWNER OF THESE VEHICLES ARE OUT HERE DRIVING AN UNSAFE VEHICLE AND DO NOT KNOW IT. *TR