NHTSA Complaint #10498258 — 2012 MITSUBISHI OUTLANDER

TL* THE CONTACT OWNS A 2012 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT SNOW WAS BUILDING IN THE RIMS, CAUSING THE FAILURE. THE RIMS WERE CLEANED AND THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED EACH SUBSEQUENT TIME THAT IT WOULD SNOW. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,400.