2012 MITSUBISHI OUTLANDER — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

34

Owner Complaints

3 Crashes

6

Recalls

ACTIVE RECALL

6

Service Bulletins

0

Investigations

Overview of the 2012 MITSUBISHI OUTLANDER

The 2012 MITSUBISHI OUTLANDER has received a total of 34 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 9 recall campaigns affecting this vehicle, covering issues with STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM. 6 technical service bulletins have been issued by Mitsubishi Motors North America, Inc. for this model year. The most commonly reported problems involve the Power Train (6 complaints), Unknown Or Other (4 complaints), and Engine (3 complaints).

Recalls for the 2012 MITSUBISHI OUTLANDER

NHTSA has recorded 9 recalls for the 2012 MITSUBISHI OUTLANDER, potentially affecting up to 1,100,894 vehicles.

Recall 20V279000 — STRUCTURE:FRAME AND MEMBERS

| 141,200 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin....

Consequence: A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs...

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Recall 20V279000 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

| 141,200 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin....

Consequence: A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs...

View full details →

Recall 20V279000 — STRUCTURE:FRAME AND MEMBERS

| 141,200 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin....

Consequence: A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs...

View full details →

Recall 20V279000 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

| 141,200 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin....

Consequence: A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs...

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Recall 18V069000 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

| 141,053 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2009-2012 Lancer, 2008-2012 Outlander, 2010-2012 Lancer Sportback, and 2011-2012 Outlander Sport vehicles equipped with either a 4B11 or 4B12 engine. The drive belt automatic tensioner flange may crack, allowing the accessory drive belt to detach.

Consequence: If the drive belt detaches, the battery will discharge and the engine will stall, increasing the risk of a crash.

Remedy: MMNA will notify owners, and dealers will replace the belt tensioner with one that has an improved shape, free of charge. The recall is expected to begin March 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number...

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Recall 16V791000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

| 100,082 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2007-2013 Outlander vehicles manufactured September 8, 2006, to March 29, 2013. In the affected vehicles, water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming inoperative.

Consequence: Loss of wiper function can reduce visibility and increase the risk of a crash.

Remedy: MMNA will notify owners, and dealers will replace the rubber boot on the ball joint to prevent water intrusion. Additionally, they will inspect the wiper motor crank arm for excessive play, replacing it as necessary. These repairs will be done...

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Recall 17V461000 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

| 100,082 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2013 Outlander vehicles. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.

Consequence: Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.

Remedy: MMNA will notify owners, and dealers will replace the wiper motor, free of charge. The recall began July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-003.

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Recall 16V458000 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

| 194,674 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin...

Consequence: A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has...

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Recall 14V366000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

| 203 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2013 Outlander vehicles equipped with a 6-speed automatic transmission. Additionally, Mitusbishi is recalling certain 2007-2012 Outlander vehicles that received replacement 6-speed automatic transmissions during servicing. The transmissions in these vehicles have insufficient clearance between the power steering pressure tube and the converter housing of the automatic transmission. As a...

Consequence: A power steering fluid leak could result in a loss of steering assistance, increasing the risk of a crash.

Remedy: Mitsubishi will notify owners, and dealers will replace the power steering pressure tube and return tube, free of charge. The recall began in August 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-006.

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Owner Complaints for the 2012 MITSUBISHI OUTLANDER

34 complaints have been filed with NHTSA for the 2012 MITSUBISHI OUTLANDER. Below is a breakdown by vehicle component.

Most Recent Complaints

#11692172 | ELECTRICAL SYSTEM | | N/A miles
My Mitsubishi vehicle has an open recall related to a drive belt issue. Mitsubishi confirmed the recall, but the company have not completed the repair or scheduled an appointment, even after several attempts to contact them. The vehicle has stalled multiple times while driving, including on city roads. When it stalls, the check engine light comes on, and the car loses all power. I have to restart it to keep driving. This is a serious safety risk because it happens suddenly and could lead to an accident. The alternator and battery were both tested and are in good condition, so the problem appears related to the recalled belt or electrical system. The issue was confirmed by an independent mechanic, but Mitsubishi has not provided a repair or timeline. The problem continues and makes the vehicle unsafe to drive, especially in cold or highway conditions.
#11692172 | ENGINE | | N/A miles
My Mitsubishi vehicle has an open recall related to a drive belt issue. Mitsubishi confirmed the recall, but the company have not completed the repair or scheduled an appointment, even after several attempts to contact them. The vehicle has stalled multiple times while driving, including on city roads. When it stalls, the check engine light comes on, and the car loses all power. I have to restart it to keep driving. This is a serious safety risk because it happens suddenly and could lead to an accident. The alternator and battery were both tested and are in good condition, so the problem appears related to the recalled belt or electrical system. The issue was confirmed by an independent mechanic, but Mitsubishi has not provided a repair or timeline. The problem continues and makes the vehicle unsafe to drive, especially in cold or highway conditions.
#11692172 | UNKNOWN OR OTHER | | N/A miles
My Mitsubishi vehicle has an open recall related to a drive belt issue. Mitsubishi confirmed the recall, but the company have not completed the repair or scheduled an appointment, even after several attempts to contact them. The vehicle has stalled multiple times while driving, including on city roads. When it stalls, the check engine light comes on, and the car loses all power. I have to restart it to keep driving. This is a serious safety risk because it happens suddenly and could lead to an accident. The alternator and battery were both tested and are in good condition, so the problem appears related to the recalled belt or electrical system. The issue was confirmed by an independent mechanic, but Mitsubishi has not provided a repair or timeline. The problem continues and makes the vehicle unsafe to drive, especially in cold or highway conditions.
#11608802 | POWER TRAIN | | 134,148 miles
The contact owns a 2012 Mitsubishi Outlander. The contact stated that while driving on several occasions at various speeds, she observed a rubbing noise emanating from underneath the vehicle. The contact stated that on one of those occasions, the check engine warning light illuminated. Additionally, while driving over bumps in the roadway the vehicle was not driving smoothly. The vehicle was taken to a dealer where it was diagnosed that the drive belt was cracked on the ribs of the belt, the sway bar links, and front and rear CV boots were torn, the tie rod end replacement boots were torn, and the lower front and lower control arms, ball joints, and rear bushings were torn, the motor mount front bushings had started to tear, motor mount was torn, and the shock absorbers needed to be replaced due to rear shocks leaking and that all the listed parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 134,148.
#11608802 | SUSPENSION | | 134,148 miles
The contact owns a 2012 Mitsubishi Outlander. The contact stated that while driving on several occasions at various speeds, she observed a rubbing noise emanating from underneath the vehicle. The contact stated that on one of those occasions, the check engine warning light illuminated. Additionally, while driving over bumps in the roadway the vehicle was not driving smoothly. The vehicle was taken to a dealer where it was diagnosed that the drive belt was cracked on the ribs of the belt, the sway bar links, and front and rear CV boots were torn, the tie rod end replacement boots were torn, and the lower front and lower control arms, ball joints, and rear bushings were torn, the motor mount front bushings had started to tear, motor mount was torn, and the shock absorbers needed to be replaced due to rear shocks leaking and that all the listed parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 134,148.

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Safety Rating for the 2012 MITSUBISHI OUTLANDER

The 2012 MITSUBISHI OUTLANDER received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★ (4/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2012 MITSUBISHI OUTLANDER

Mitsubishi Motors North America, Inc. has issued 6 technical service bulletins (TSBs) for the 2012 MITSUBISHI OUTLANDER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB-22-52A-003 — SEATS

This Technical Service Bulletin was sent to dealers informing them to replace the Power Seat Side Shield and apply felt tape when customers complain the Power Seat Side Shield is coming off while entering/exiting the vehicle.

TIN-20-SR-003REV — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Technical Information Notice sent to dealerships to advise ofrevision changes to TSB "SR-20-003REV_2"

TIN-20-SR-003 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

This Technical Information Notice was sent to dealers informing that a recall campaign was released on July 22, 2020 (SR-20-003) for the Crossmember Corrosion.

TSB1954008 — ELECTRICAL SYSTEM

This is a Technical Service Bulletin sent to dealers. This bulletin updates the Chassis Electrical section of the affected Service Manuals to update diagnostics for ETACS-ECU CAN timeout diagnostics with DTC U0141.

TSB-19-23-001 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Technical Service Bulletin sent to dealers. This bulletin updates the Automatic Transmission section of the affected Service Manual, to correct information in the diagnosis data list reference table for automatic transmissions F6AJA and W6AJA.

TT194 — FUEL SYSTEM, GASOLINE

This is a service newsletter (Tech Talk) that was sent out to dealers.

NHTSA Investigations for the 2012 MITSUBISHI OUTLANDER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MITSUBISHI OUTLANDER

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Other MITSUBISHI Models

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