NHTSA Complaint #10498197 — 2007 SUZUKI RENO

I WAS DRIVING MY 2007 SUZUKI RENO ON THE HIGHWAY ON MY WAY TO WORK WHEN THE CAR STARTED TO SLOW DOWN DESPITE ME TRYING TO GIVE IT GAS, AND THE CHECK ENGINE LIGHT APPEARED. I PULLED OVER AND PUT THE CAR IN PARK AND TURNED IT OFF FOR A MOMENT. I TURNED THE CAR BACK ON AND THE CHECK ENGINE LIGHT REMAINED ON. WHEN TRYING TO SHIFT BACK INTO DRIVE, MY CAR JOLTED AND AN X APPEARED OVER THE D WHERE THE GEARS ARE LOCATED. FRIGHTENED, I TURNED THE CAR OFF AGAIN AND CALLED THE DEALERSHIP, WHO TOLD ME TO BRING IT IN. THEY EXPLAINED IT WAS THE TRANSMISSION RANGE SENSOR AND FIXED IT FREE OF CHARGE BECAUSE IT WAS UNDER WARRANTY. 3 YEARS 2 MONTHS LATER THE EXACT SAME THING HAPPENED AGAIN, LUCKILY I WAS NOT DRIVING THIS TIME ONLY TRYING TO SHIFT INTO DRIVE WHEN AN X APPEARED OVER THE D AGAIN. I TOOK IT TO A DIFFERENT SUZUKI DEALER WHO EXPLAINED THAT BECAUSE IT WAS OUTSIDE THE TRANSMISSION IT IS NOT COVERED UNDER WARRANTY I WOULD NEED TO PAY FOR THE REPAIR. NO EXPLANATION WAS GIVEN AS TO WHY THIS WAS HAPPENING AGAIN. NOW HERE WE ARE EXACTLY 4 MONTHS LATER TO THE DAY AND THE SAME THING HAPPENED AGAIN WHILE I WAS DRIVING. I CALLED THE DEALERSHIP AND THEY SAID THEY WILL REPAIR IT FOR FREE BECAUSE THEY ONLY REPAIRED IT MONTHS AGO, BUT STILL NO EXPLANATION AS TO WHAT THE PROBLEM IS. I NOW SEE I AM NOT THE ONLY ONE HAVING THIS ISSUE WITH THIS VEHICLE, AND WAS TOLD BY A MECHANIC, THAT PART OF THIS CAR IS DEFECTIVE. I AM LIVID AT THIS POINT BECAUSE I BOUGHT THE CAR BRAND NEW WITH 27 MILES ON IT AND HAVE HAD NOTHING BUT TROUBLE EVER SINCE!! AGGRAVATION AND MONEY IS ALL THAT CAR HAS BEEN TO ME. *TR