NHTSA Complaint #10497960 — 2011 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10497960
Vehicle 2011 FORD EDGE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 37,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

AS I WAS LEAVING WORK AND PULLED OUT OF THE PARKING LOT ONTO THE MAIN ROAD AND MY CAR STALLED AFTER REACHING APPROX 10-15 MPH INDICATING ME TO "SEE MANUAL" WITH A WRENCH ON THE SCREEN THEN FLASHING "CHECK ENGINE OIL PRESSURE". AS I CAME TO A COMPLETE STOP MY EDGE BEGAN TO SHAKE VIOLENTLY AND THE RPM'S BEGAN TO JUMP UP AND DOWN FRANTICALLY. I THEN TURNED MY EDGE OFF FOR 30 SECONDS. WHEN I RESTARTED IT, IT STARTED WITHOUT ISSUE AND IDLED FINE. I WAS ABLE TO BACK IT UP AND DRIVE IT UNDER 10 MPH TO PARK IT OVER NIGHT. THE FOLLOWING DAY (TODAY) WHEN I WENT TO TAKE IT TO THE DEALERSHIP THE SAME THING HAPPENED EXCEPT THIS TIME AROUND ONLY THE "SEE MANUAL" INDICATOR FLASHED AND I HAD TO HAVE IT TOWED TO THE LOCAL FORD DEALERSHIP FOR SERVICING. STILL NO WORD ON WHAT IT COULD POSSIBLY BE. I CHECKED THE OIL LEVEL, IT WAS NORMAL AND HAVE BEEN HAVING IT SERVICED EVERY 3,000 MILES. *TR

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