NHTSA Complaint #10497748 — 2008 MERCURY MOUNTAINEER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10497748
Vehicle	2008 MERCURY MOUNTAINEER
Component	SEATS
Date of Incident	December 1, 2012
Date Filed	February 11, 2013
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE DRIVER SEAT MEMORY ADJUSTING SYSTEM FAILED AND CAUSED THE DRIVER SEAT TO ERRONEOUSLY MOVE BACKWARDS. THE CONTACT WAS ABLE TO MOVE THE KEY FORWARD TO PLACE THE SEAT BACK TO NORMAL SETTING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC WHO STATED THAT THE FAILURE WAS LOCATED AT THE IGNITION CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 65,000. UPDATED 3/13/13 *CN UPDATED 03/19/13

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