NHTSA Complaint #10497684 — 2013 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10497684
Vehicle	2013 FORD EXPLORER
Component	ENGINE
Date of Incident	February 1, 2013
Date Filed	February 11, 2013
Mileage	1,023 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I JUST BOUGHT A 2013 FORD EXPLORER LAST WEEK AND I AM HAVING AN ISSUE WITH BURNT OIL SMELL GETTING INSIDE THE CABIN EVEN WITH A/C IN RECIRCULATION MODE. IT IS SUCH A DISAPPOINTMENT TO PAY OVER 40K FOR A BRAND NEW SUV AND BEEN DEALING WITH SUCH AN ISSUE. I HAVE A NEWBORN AND I AM AFRAID TO TAKE IT WITH ME IN THE EXPLORER BECAUSE I GUESS IT IS HARMFUL FOR ANYBODY. FIRST TIME I BOUGHT A FORD AND I AM NOT HAPPY ABOUT MY DECISION TO SWITCH BRANDS. I TOOK TO THE DEALERSHIP AND NEED TO GO BACK ON MONDAY TO DO A SYSTEM UPDATE BUT I DON'T THINK UPDATING THE SOFTWARE IT'S GOING TO SOLVE THE PROBLEM. I HOPE SOMEONE FROM FORD CAN READ THIS AND PAY ATTENTION TO US BECAUSE IT'S NOT HEALTHY TO BE DRIVING INHALING HARMFUL FUMES. *TR

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