NHTSA Complaint #10497590 — 2005 MINI COOPER S CONVERTIBLE STEERING

Complaint Details

ODI Number	10497590
Vehicle	2005 MINI COOPER S CONVERTIBLE
Component	STEERING
Date of Incident	July 27, 2011
Date Filed	February 9, 2013
Mileage	55,252 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

DROVE 8 MILES TO WORK. PARKED CAR AND TURNED IT OFF. SOMETHING KEPT RUNNING UNDER HOOD. I COULD HEAR IT. SOUNDED LIKE A FAN. WHEN LEFT WORK AT END OF DAY, BATTERY WAS DRAINED. HAD TO USE KEY MANUALLY TO GET INTO CAR. CAR WOULD NOT START. CALLED AAA. AAA TRIED TO JUMP START THE CAR. THE GUY GOT IT STARTED, BUT THEN IT SHUT DOWN WHILE HE STILL HAD THE JUMPER CABLES ON IT. HE SAID THAT WASN'T GOOD AND CAR WAS NOT SAFE TO DRIVE, EVEN IF IT COULD BE STARTED. CAR WAS TOWED TO MY HOME. AND THE NEXT DAY CAR WAS TOWED TO MINI DEALERSHIP. MINI SERVICE DIAGNOSED AND FOUND THAT THE ROOT CAUSE OF THE PROBLEM WAS THAT THE POWER STEERING PUMP HAD SHORTED OUT. MINI SERVICE REPLACED THE POWER STEERING PUMP AT A TOTAL COST TO ME OF $1,162.77. *TR

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