NHTSA Complaint #10496795 — 2007 FORD F-150

AFTER REPLACING THE FRONT BRAKE ROTORS AND BRAKE PADS DURING 8/07/10 - 8/10/10 TO TRY AND ALLEVIATE A PROBLEM WITH THE BRAKE PEDAL TRAVELING PAST THE ACCELERATOR WHEN BRAKING (NORMAL BRAKING), I HAD TO RETURN TO THE DEALERSHIP WITH THE SAME PROBLEM. IT IS A SAFETY ISSUE AS I CANNOT ALLOW ANYONE ELSE TO DRIVE THE TRUCK WHO IS NOT FAMILIAR WITH THE PROBLEM. THE DEALERSHIP KEPT THE VEHICLE FROM 8/11/10 THROUGH 8/25/10 WITH THE SERVICE MANAGER DRIVING IT EVERY DAY TO AND FROM WORK TO SEE IF THE PROBLEM COULD BE REPLICATED. THE SERVICE MANAGER SAID HE NOTICED THE SAME PROBLEM WITH THE BRAKE PEDAL GOING PAST THE ACCELERATOR WITH NORMAL BRAKING; HOWEVER, DID NOT HAPPEN EVERYTIME. I AGREED WITH THAT. AFTER THE SERVICE MANAGER CALLED THE FACTORY REPRESENTATIVE TO DISCUSS THE PROBLEM, THE FACTORY REPRESENTATIVE SAID THERE IS NOT A KNOWN PROBLEM AND THE BRAKING SYSTEM WAS WITHIN SPECIFICATIONS. I WAS TOLD BY MY DEALERSHIP THAT FORD DOES NOT RECOGNIZE THE PROBLEM AND THEY COULD NOT RESOLVE THE ISSUE FOR ME. IT APPEARS TO BE A DESIGN PROBLEM, AS I DROVE SEVERAL 2007 AND 2008 F-150'S THAT THE DEALERSHIP HAD ON THE LOT. EACH ONE OF THEM HAD THE PROBLEM I NOTED ABOVE. THE 2009 F-150 DOES NOT HAVE THE BRAKING PROBLEM I FOUND OUT WHEN I TEST DROVE ONE. THE SERVICE MANAGER AT MY DEALERSHIP TOLD ME THAT THE ENTIRE BRAKING SYSTEM WAS RE-DESIGNED FOR THE 2009 MODEL YEAR. *TR