NHTSA Complaint #10496650 — 2008 VOLKSWAGEN R32

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10496650
Vehicle	2008 VOLKSWAGEN R32
Component	ENGINE
Date of Incident	February 6, 2013
Date Filed	February 6, 2013
Mileage	43,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

SUDDENLY STARTED HEARING LOUD NOISE FROM THE ENGINE THEN IT STOPPED. THERE WERE NO WARNING LIGHTS. I PULLED OVER AND SAW THAT THE SERPENTINE BELT HAD SHATTERED. HAD THE CAR TOWED TO THE DEALER AND THEY TELL ME THE TENSIONER BEARING FAILED AND THAT CAUSED THE SERPENTINE BELT TO FAIL. THEY ARE QUOTING $760 TO REPAIR (PARTS AND LABOR). 1000 MILES PRIOR I DID THE 40K SERVICE WHICH INCLUDED TENSIONER AND BELT ADJUSTMENT. *TR

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