NHTSA Complaint #10496645 — 2001 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10496645
Vehicle	2001 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	January 7, 2013
Date Filed	February 6, 2013
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

PASSENGER SIDE WARM AIR FLOW FROM HEATER STOPPED. ONLY COLD AIR BLOWS OUT. DRIVER SIDE IS OPERATING FINE. EVIDENTLY THE AIR BLEND DOOR HAS FAILED. THIS APPEARS TO BE A CHRONIC PROBLEM WITH THIS JEEP VINTAGE. I DO NOT UNDERSTAND WHY A RECALL HAS NEVER BEEN ISSUED FOR THIS COMMON DESIGN FAILURE. THE FIX IS VERY EXPENSIVE AND INVOLVES REMOVING THE WHOLE DASH. HOWEVER, MOPAR EVEN MAKES A REPAIR KIT FOR THIS ISSUE KIT #K6855685AB, THAT DOES NOT INVOLVE REMOVING THE DASH. JEEP SHOULD BE FORCED TO RECALL THESE VEHICLES AND CORRECT THEIR DESIGN FLAW. *TR

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