NHTSA Complaint #10361710 — 2001 JEEP GRAND CHEROKEE

MY 2001 JEEP GRAND CHEROKEE LIMITED WITH 140,000 MILES HAS HAD AIR CONDITIONING PROBLEMS WHERE IT DOESN'T BLOW OUT COLD AIR, FOR THE LAST 3 YEARS. I DIDN'T CARE MUCH ABOUT IT AND DIDN'T PLAN TO FIX IT UNTIL I NOTICED THAT THE HEATING SYSTEM WAS DOING THE SAME THING. THE MIDDLE VENTS BLOW OUT COLD AIR AND THE PASSENGER SIDE VENTS BLOW NORMAL HOT AIR. I LIVE IN A STATE WHERE IT GETS BRUTALLY COLD OUT IN THE WINTER TIME AND OBVIOUSLY THIS NEEDS TO BE FIXED FOR COMFORT AND ALSO FOR DEFROST. COME TO FIND OUT THAT THE REPAIR IS VERY COSTLY $8-1800. AND THE MOST HORRIFYING OF ALL IS THAT AFTER THE PROBLEM IS CORRECTED, IT WILL ONLY HAPPEN AGAIN AND YOU WILL BE FORCED TO PAY TO FIX IT ALL OVER AGAIN BECAUSE OF THE PARTS CHRYSLER USES. I CAN NOT AFFORD TO FIX THIS PROBLEM OVER AND OVER AGAIN. THIS CAR DEALER IS WELL AWARE OF THIS PROBLEM AND IS IGNORING ALL COMPLAINTS AND FORCING CONSUMERS TO PAY FOR THE PROBLEM, WHEN IT IS JUST GOING TO BREAK AGAIN. THIS IS ALMOST CRIMINAL! *TR