NHTSA Complaint #10496330 — 2008 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10496330
Vehicle	2008 BUICK ENCLAVE
Component	STEERING
Date of Incident	February 1, 2013
Date Filed	February 4, 2013
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

POWER STEERING WOULD GRIND, OCCURRED FOR OVER 20,000 MILES, AND DEALER COULD NOT DIAGNOSE THE PROBLEM ON SEVERAL INSTANCES OF BEING IN FOR MAINTENANCE. STEERING WOULD BE SLUGGISH AT TIMES BUT NOT EASILY REPRODUCED FOR DEALER SERVICE. INDEPENDENT SHOP FOUND MASSIVE LEAKAGE IN THE RACK AND PINION SYSTEM ON BOTH SIDES AS WELL AS COMPLETE LEAKAGE FROM THE REAR DIFFERENTIAL. INDEPENDENT SHOP INDICATED BOTH WERE SIGNIFICANT SAFETY ISSUES REQUIRING IMMEDIATE REPAIR; THEY ALSO WERE SURPRISED AT THE DEALER'S INABILITY TO DIAGNOSE THE ISSUE. *TR

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