NHTSA Complaint #10495262 — 2009 NISSAN ALTIMA

WENT TO START VEHICLE AND IT DID NOT START. HAD TO HAVE IT TOWED TO DEALERSHIP FOR $90. WAS TOLD IT WAS NOT COVERED UNDER WARRENTY AND MY CAR WAS OUT OF WARRANTY BY 2 MONTHS. ADVISED TO CALL CONSUMER AFFAIRS. WAITED 13 DAYS WITH REPEATED PHONE CALLS JUST TO BE TOLD THEY WILL NOT WARRANTY THE REPAIR WITH NO WRITTEN EXPLANATION. REPAIR COST $757 AND IS ONLY WARRANTEED FOR 12,000 MILES. WAS TOLD REPAIR WOULD TAKE 3 DAYS BUT THEY HAD MY CAR FOR 21 DAYS BECAUSE THE PART WAS ON BACK ORDER. BY THE WAY, MY CAR WAS ALSO IN FOR 2 RECALL ISSUES: HEAD GASKET AND MASTER BRAKE CYLINDAR. PRETTY BIG ISSUES! I WAS ALSO TOLD BY SERVICE MANAGER THAT IF I HAD ALL MY SERVICE DONE THRU THEM INSTEAD OF OUTSIDE SOURCE THEY WOULD HAVE COVERED THE STEERING LOCK ISSUE. SOUNDS A LITTLE FISHY TO ME. THEY NEED TO RECALL THIS PROBLEM!!! OR AT LEAST HAVE A MANUAL OVER RIDE. *TR