NHTSA Complaint #10448711 — 2009 NISSAN ALTIMA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10448711
Vehicle	2009 NISSAN ALTIMA
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 2, 2010
Date Filed	February 21, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

2009 ALTIMA 2.5 SL. CONSUMER WRITES IN REGARDS TO ENTERING NISSAN'S CONSUMER ARBITRATION PROCESS *TGW THE CONSUMER STATED THE DEALER HAD THE VEHICLE ON NOVEMBER 15, AND 16, 2011 TO INSPECT AND REPAIR A CHRONIC MECHANICAL ISSUE THAT HAD BEEN GOING ON FOR THE PAST 16 MONTHS. THE VEHICLE WOULD MAKE A POPPING SOUND AFTER THE ENGINE WAS WARM, WHEN THE VEHICLE SAT IDLE OR TURNED OFF. WHILE REMOVING THE INITIAL HEAT SHIELD RIVETS AND REPLACING THEM WITH LARGER RIVETS, IT RESULTED IN A SLIGHTLY MUTED POPPING NOISE. THE CONSUMER WAS CONCERNED THAT OVERTIME, THE EXPANSION AND CONTRACTION OF THE METAL SURFACES WILL WEAKEN AND POTENTIALLY FAIL. THE DEALER REPLACED THE SEPENTINE BELT, TENSIONER AND EXHAUST SYSTEM, BUT THE NOISE CONTINUED. *JB

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