NHTSA Complaint #10494967 — 2011 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10494967
Vehicle 2011 FORD EDGE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 39,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I OWN A 2011 FORD EDGE WITH 39,000 MILES ON IT. THREE DAYS AGO I WAS DRIVING ON A RELATIVELY BUSY ROAD GOING 65 MPH WHEN ALL OF A SUDDEN MY EDGE SEEMED LIKE IT LOST ALL POWER TO IT. THE "SEE MANUAL" WITH A WRENCH SCREEN CAME UP ON MY DASHBOARD, AS MY CAR SLOWLY BEGAN TO STOP. UPON STOPPING IT BEGAN TO SHAKE AND RUMBLE VIOLENTLY. I PUT THE CAR IN PARK, AND BACK INTO DRIVE TO START DRIVING AGAIN. WHEN I PUSHED THE GAS PEDAL NOTHING WOULD HAPPEN. THE RPM'S WOULD NOT EVEN MOVE. I TURNED THE CAR OFF, AND WHEN I TURNED IT BACK ON IT ROLLED OVER A COUPLE TIMES BEFORE IT ACTUALLY STARTED. THEN IT ACTED LIKE NOTHING HAPPENED. THEN TODAY (01/28/2013) I WAS TURNING IN THE MIDDLE OF AN INTERSECTION AND IT HAPPENED AGAIN. I WASN'T EVEN GOING 20 MPH THIS TIME. I HAD TO COAST ONTO THE TURNING LATE OF THE OPPOSITE DIRECTION AFTER TRYING TO AVOID BEING HIT BY A COUPLE SEMI'S. I TOOK IT TO AUTOZONE WHERE THEY TESTED IT, NOTHING SEEMED TO BE WRONG WITH IT. THEY EVEN CHECKED UNDER THE HOOD. ON THE WAY HOME, 20 MINUTES LATER IT HAPPENED ON THE SAME BUSY HIGHWAY. ONCE AGAIN, I WAS ALMOST INVOLVED IN A COUPLE ACCIDENTS. I HAVE TRIED LOOKING EVERYWHERE TO SEE WHERE THERE IS A SOLUTION BUT I CAN'T SEEM TO FIND ONE. I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE, AND I ACTUALLY AM CONSIDERING TRADING IT IN. IT'S A DEATH TRAP, AND IT'S SAD TO SAY BECAUSE I LOVED MY EDGE SO MUCH. IF ANYONE HAS THE SOLUTION TO WHAT IS GOING ON, PLEASE TELL ME. I'M TIRED OF GETTING NO ANSWER. *TR

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