NHTSA Complaint #10494948 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10494948
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	January 26, 2013
Date Filed	January 28, 2013
Mileage	95,116 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

LEFT FRONT COIL SPRING CAME LOOSE AND SHREDDED TIRE ON 2002 FORD TAURUS WAGON WITH 95,116 MILES. FORD CUSTOMER SERVICE REPRESENTATIVES [XXX] SAID THAT THIS FAILURE WAS NOT RELATED TO NHTSA RECALL 04V33200 FOR DEFECTIVE COIL SPRINGS ON 1999-2001 FORD TAURUS. FORD REFUSED TO PAY FOR THE REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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