NHTSA Complaint #10494638 — 2007 GMC ACADIA

TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED ON THE VEHICLE, THE TECHNICIAN ADVISED HIM THAT THERE WAS A LEAK FROM AN UNKNOWN SOURCE THAT WAS CAUSING THREE INCHES OF WATER TO ACCUMULATE ON THE FLOORBOARD AREA. THE CONTACT REMOVED THE CARPET FROM BOTH SIDES OF THE FLOORBOARD AND DISCOVERED THAT THE FLOORBOARD WAS COVERED IN MILDEW. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND CURRENT MILEAGE WAS 96,600.