NHTSA Complaint #11089818 — 2007 GMC ACADIA STRUCTURE:BODY

Complaint Details

ODI Number	11089818
Vehicle	2007 GMC ACADIA
Component	STRUCTURE:BODY
Date of Incident	April 1, 2018
Date Filed	April 24, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2007 GMC ACADIA. AFTER OPENING THE ELECTRONIC REAR LIFTGATE, THE DOOR WOULD INADVERTENTLY CLOSE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED IN 2016 PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE DOOR ACTUATOR SOFTWARE WAS UPDATED, BUT THE FAILURE STILL OCCURRED. THE LOCAL DEALER (CORAL SPRINGS GMC IN CORAL SPRINGS, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.

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