NHTSA Complaint #10493572 — 2004 FORD FREESTAR STRUCTURE:BODY

Complaint Details

ODI Number	10493572
Vehicle	2004 FORD FREESTAR
Component	STRUCTURE:BODY
Date of Incident	January 11, 2013
Date Filed	January 20, 2013
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

BACK SEAT WOULDN'T LATCH. FOUND ROTTEN WHEEL WELL DUE TO RUST AND CORROSION AND LATCH FELL OUT ALONG WITH A PIECE OF THE WHEEL WELL. NOW, THERE IS A HOLE WHERE THE LATCH WAS AND THE REAR SEAT IS UNSAFE DUE TO THE FACT THAT THERE IS NO LATCH TO HOLD IT IN PLACE. I HAVE THREE KIDS SO NOW THEIR LIFE IS IN JEOPARDY AND THE VAN ISN'T EVEN 10 YEARS OLD. WE'VE HAD SO MANY ISSUES WITH THIS VAN. ALSO, THE COMPUTER HAD TO BE REPLACED DUE TO WATER DAMAGE. WE WERE TOLD CHEVY HAD THE SAME PROBLEM OF WATER COMING RIGHT DOWN ONTO THE COMPUTER AND THEY DESIGNED A PART FOR IT, BUT NOT FORD. *TR

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