NHTSA Complaint #10493428 — 2012 CHRYSLER 300 STRUCTURE

Complaint Details

ODI Number	10493428
Vehicle	2012 CHRYSLER 300
Component	STRUCTURE
Date of Incident	December 5, 2012
Date Filed	January 18, 2013
Mileage	1,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2013 CHRYSLER 300 (N/A). THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPER SWITCH WAS ACTIVATED, THE INSTRUMENT CLUSTER LIGHTS AROUND THE DASHBOARD WOULD ILLUMINATE, IMPAIRING THE CONTACT'S VISION. THE CONTACT STATED THAT THE FAILURE WAS MOST PROMINENT WHEN DRIVING THE VEHICLE AT NIGHT. THE CONTACT STATED THAT ONCE THE WINDSHIELD WIPERS WERE DISENGAGED, THE INSTRUMENT CLUSTER LIGHTS WOULD BECOME DIM. THE VEHICLE WAS TAKEN TO A DEALER, WHO ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THERE WAS NOTHING THEY COULD DO TO RESET THE BRIGHTNESS OF THE LIGHTS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD LEAVE THE ISSUE WITH THE BRIGHTNESS OF THE INSTRUMENT CLUSTER UP TO THE DEALER. THE FAILURE MILEAGE WAS 1,800. UPDATED 03/01/13*LJ

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