NHTSA Complaint #10493215 — 2001 TOYOTA TACOMA STEERING

Complaint Details

ODI Number	10493215
Vehicle	2001 TOYOTA TACOMA
Component	STEERING
Date of Incident	October 12, 2012
Date Filed	January 16, 2013
Mileage	215,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AND EXPERIENCED A COMPLETE LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE CONTACT INSPECTED UNDER THE HOOD AND NOTICED THAT THE POWER STEERING RESERVOIR WAS EMPTY. HE THEN DISPENSED POWER STEERING FLUID TO THE PROPER LEVEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT AUTO MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

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