NHTSA Complaint #10492272 — 2008 FORD FUSION STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10492272
Vehicle	2008 FORD FUSION
Component	STRUCTURE:BODY:DOOR
Date of Incident	November 5, 2012
Date Filed	January 11, 2013
Mileage	87,830 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE YOUTUBE VIDEO FORD FUSION DOOR LATCH PROBLEM BY OLDFREDSSHED 3:22 MINUTES DESCRIBES THE PROBLEM EXACTLY I'M HAVING WITH MY INNER DOORS LATCHES ON MY 2008 FORD FUSION. THE DOORS HANDLES ARE BREAKING AND I THINK THIS IS A DESIGN FLAW. I GOOGLED THE PROBLEM I'M HAVING WITH MY DOOR HANDLES AND MANY PEOPLE ARE HAVING THIS SAME PROBLEM. I HAVE CONTACTED THE FORD MOTOR COMPANY AND THEY SAY THIS IS NOT A RECALL OR WARRANTY PROBLEM. CITRUS FORD WANTS ME TO PAY $265 JUST TO REPLACE ONE HANDLE AND I THINK THIS SHOULD HAVE BEEN A RECALL ITEM. THIS IS A SAFETY ISSUE. IN AN EMERGENCY AND YOU CAN'T OPEN THE DOOR AND WITH POWER WINDOWS AND NO POWER THIS COULD BE A MATTER OF LIFE AND DEATH. *TR

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