NHTSA Complaint #11002823 — 2008 FORD FUSION STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11002823
Vehicle	2008 FORD FUSION
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 1, 2010
Date Filed	July 3, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FAILED AND FRACTURED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT REPLACED THE DRIVER'S SIDE INTERIOR DOOR HANDLE HIMSELF. THE CONTACT NOTICED THAT THE DRIVER'S SIDE DOOR CABLE AND ACTUATOR WERE NOT RELEASING THE LATCH; THEREFORE, IT CAUSED THE HANDLE TO FRACTURE. THE CONTACT ADVISED THAT THE INTERIOR DOOR HANDLE WAS REPLACED SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION APPROXIMATELY EIGHT MONTHS AGO. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/15/17 *BF *TR

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