NHTSA Complaint #10492217 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10492217
Vehicle	2008 FORD ESCAPE
Component	STEERING
Date of Incident	November 1, 2012
Date Filed	January 11, 2013
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THE STEERING WHEEL BECAME HARD TO TURN WHILE DRIVING IN TRAFFIC. THE STEERING WHEEL RETURNED TO ITS NORMAL POSITION WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000. UPDATED 3/20/13 *CN THE CONSUMER STATED THERE WAS A COMPLETE LOSS OF POWER STEERING WHEN ACCELERATING FORWARD FROM AN IDLE POSITION. UPDATED 04/17/13

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