NHTSA Complaint #10491970 — 2008 FORD ESCAPE

FOR THE LAST 6 WEEKS, MY STEERING COLUMN WOULD SHAKE WHEN CAR WAS IDLING. I ATTEMPTED TO BACK OUT OF A PARKING SPACE PN 12-4-12 AND THE POWER STEERING DID NOT WORK. I RESTARTED THE ENGINE AND IT BEGAN WORKING. SINCE THEN, THIS HAS HAPPENED AT LEAST ONCE A DAY. ON 1-4-13, THE POWER STEERING BECAME NO LONGER FUNCTIONAL. THE ONLY PLACE THAT COULD REPAIR THIS PROBLEM IS AT THE LOCAL FORD DEALERSHIP IN MY TOWN. IT IS WELL KNOWN DEALERSHIPS CHARGE MORE FOR REPAIRS THAN PRIVATE GARAGES. THE COST WILL BE $1300 AND IT WILL TAKE 2 TO 3 DAYS TO COMPLETE THE REPAIR. TECHNICIAN STATED THE SENSOR IN THE STEERING COLUMN WAS UNABLE TO BE REPLACED, SO THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. I DO ROUTINE MAINTENANCE ON MY VEHICLE AND AM CURIOUS WHY THIS PROBLEM WASN'T INVOLVED IN A RECALL. IT IS A DEFINITE SAFETY ISSUE!! WHILE SEARCHING ONLINE, I FOUND MANY OTHERS WHO EXPERIENCED THE SAME PROBLEM. WHILE MY CAR WAS UNDER AN EXTENDED WARRANTY, ANOTHER STEERING PROBLEM OCCURRED, BUT THE WARRANTY COVERED THE REPAIR EXPENSE. FORTUNATELY, I HAVE ENOUGH IN SAVINGS TO COVER THIS REPAIR, BUT AM NOT PLEASED ABOUT IT. MY CAR IS ONLY 5 YEARS OLD AND I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE I HAVE OWNED. *TR